Celebrating 34 years: Mary’s journey with the DIF
by Barry de Silva
Mary O’Brien is a Diocesan Investment Fund (DIF) Officer at the Port Macquarie Parish, and recently celebrated 34 years of service. Mary shared how she became involved in the DIF, her role, and the memorable moments from her time here.
Hi Mary, congratulations on your outstanding service over the years. What inspired you to join the DIF?
Father Leo Donnelly, who we affectionately called ‘Father D’ used to be our parish priest for Port Macquarie, and he called me one day saying he had a job for me working at the DIF. I said I was too busy doing voluntary work at St. Joseph’s Primary School, but after some convincing I agreed to go and talk to Maureen, who worked at the DIF office in Port Macquarie at the time. Maureen was keen to have someone help her, as she couldn’t even leave her desk for 5 minutes without someone coming to see her, so I agreed to help, and here I am 34 years later!
What is your role at the DIF?
Generally, it involves helping investors who come into the agency to invest in the DIF, there could be a member who has passed away, so their family will need some assistance there. Other times, a new investor comes in to make an investment following the sale of a property, so it is quite varied.
What have you enjoyed about your role at the DIF?
Talking to families and helping them with their accounts has been a great privilege over the years. Building those relationships with them and getting to know them has been very rewarding for me personally.
How has the DIF changed over the years?
With the rise in technology, there have been more investors using the DIF website so they can manage their accounts, so that has certainly changed. The personal touch we offer investors, and the quality of our customer service has always remained the same.
What have been the most memorable moments of your time at the DIF?
The people side of the role is absolutely the most satisfying aspect. Our interest rates have always been very competitive, so that has always attracted new customers to us. Even when I meet people socially, I tell them about the benefits of the DIF!
What stands out most is the enduring sense of community and trust that the DIF has built. Over the years, I’ve seen how the Fund has supported countless families and individuals, helping them invest for their futures. It’s been incredibly fulfilling to be part of such a meaningful institution.
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